Health Guarantee

At WaynePaws, every puppy’s well-being is our top priority. We back the health of our puppies with a comprehensive guarantee to give you complete peace of mind as you welcome your new family member.

What Is Covered

  • Comprehensive Health Check: Prior to adoption, every puppy undergoes a full physical examination by a licensed veterinarian.

  • Up-to-Date Vaccinations & Deworming: Your puppy arrives fully up to date on age-appropriate vaccinations and deworming treatments, accompanied by an official health record.

  • Genetic Health Guarantee: We guarantee your puppy against severe, life-threatening hereditary or congenital defects for a period of 1 year from the date of adoption.

  • Initial Wellness Window: We provide a 48- to 72-hour wellness window upon arrival for you to have your puppy examined by your personal licensed veterinarian to confirm their good health.

Your Responsibilities as a Pet Parent

To keep this guarantee valid and ensure your puppy thrives:

  1. Initial Vet Exam: Take your new puppy to a licensed veterinarian within 72 hours of receiving them for an initial health check.

  2. Routine Care: Maintain routine veterinary care, including required booster vaccinations, heartworm prevention, and proper nutrition.

  3. Prompt Notification: If a licensed veterinarian identifies a covered health condition during the guarantee period, notify us via email within 48 hours of the diagnosis with official documentation from your vet.

What Is Not Covered

  • Standard treatable conditions or common puppy stress symptoms resulting from travel/acclimation (e.g., minor hypoglycemia, parasites like giardia or coccidia, or mild kennel cough).

  • Accidents, injuries, improper nutrition, or neglect occurring after the puppy has been delivered.

  • Veterinary bills or medical costs incurred without prior written authorization from WaynePaws.

Questions & Health Record Support

For any health-related questions or to submit vet documentation, contact us directly:

  • Email: Webmaster@waynepaws.com

  • Website: waynepaws.com

WHAT FAMILIES SAY

Loved by Thousands of Pet Parents

Read what families love about WaynePaws from hundreds of verified reviews.

5.0
★★★★★

I think this company is very well managed and they put the puppy first. No other platform does this. The entire process was seamless, and we absolutely love our pup!

Savannah G.
Dallas, TX
★★★★★

My experience with WaynePaws was incredible. I can't recommend them enough. From the first call to delivery day, everything was handled with such care and professionalism.

Daniela M.
New York, NY
★★★★★

The whole team was warm, responsive, and professional. Our puppy arrived healthy, happy, and exactly as described. We couldn't be more grateful.

Marcus T.
Orlando, FL