Shipping & Delivery

We make transporting your new puppy safe, comfortable, and stress-free. Whether you choose hand-delivery or direct travel arrangements, our highest priority is ensuring your puppy arrives happy and healthy.

Delivery Options

• Hand Delivery (Flight Nanny Service): For long-distance transport, a trained flight nanny accompanies your puppy in the cabin for the entire journey, providing constant care, feeding, and attention until hand-off at your nearest major airport.

• Ground Transportation: Safe, climate-controlled ground transport is available for shorter distances or locations where air travel isn’t ideal. Puppies travel in cozy, secure setups with scheduled exercise and potty breaks.

• Local Pickup: If you live nearby or prefer to travel, you can arrange a direct local pickup to meet your puppy in person.

How the Shipping Process Works

1. Travel Coordination: Once your adoption is confirmed, our team coordinates the best travel route and schedule for your puppy.

2. Pre-Flight Health Inspection: Your puppy receives a final veterinary exam and a health certificate to certify they are fully fit for travel.

3. Flight & Tracking Updates: We provide flight/travel details and regular updates on the day of delivery so you know exactly when to meet your new puppy.

4. Safe Hand-Off: You meet your nanny or driver, review the official health records and paperwork, and welcome your new family member home.

What Is Included with Delivery

• Official Veterinary Health Certificate & Vaccination Records

• Microchip Information & Registration Details

• Starter Food & Familiar Comfort Toy/Blanket

• Travel Crate or Approved Carrier (depending on transport method)